The Council looks back on a year of achievements and opportunities.
2015 was an exciting year for CRS, as the Council tackled new challenges and worked toward some ambitious new goals. These efforts are working: The Council finished the year with membership up 2 percent from 2014, while member retention and member satisfaction stood at 90 percent. We are grateful to all of you for your tremendous efforts to support the organization throughout this year.
As the year came to a close, our chapters were completing the transition to the new State CRS community network, enabling all CRS members to connect and engage with each other locally and nationally.
CRS introduced several complimentary new and exclusive CRS member benefits this year to help keep you informed and connected, grow your business and prepare you for the future:
- New State CRS online communities: your portal to all the valuable CRS resources available at a local level where you can go to get information, learn about upcoming events, connect with colleagues, participate in discussions and much more.
- A new and improved CRS Referral Network that includes the following features:
- An enhanced Find a CRS directory with search by zip code and improved filtering and sorting features.
- The new CRS Qualified Consumer Leads service (powered by ReferralExchange), which delivers free qualified consumer leads directly to CRS Designees when they sign up through CRS.com.
- Complimentary Inman Select news service (valued at $199), available free to CRS members when they log in to their CRS account.
- Exclusive discount on the Deductr expense tracking software to help all CRS members better manage taxes for their businesses. CRS members get a 50 percent discount on Deductrs annual subscription rate.
- The new CRS Pop-Up Store, which includes on-demand, CRS-branded merchandise.
If you haven’t yet taken advantage of these benefits, please log in to your account at crs.com to find out more.
In 2016, CRS will focus on:
- Completing the transition to our new member engagement model
- Providing more timely education through diverse delivery channels
- Providing more resources to members to help grow their businesses
- Growing membership and revenue
- Completing a governance restructure
The Council is also working to provide more business solutions for members looking to improve their operations with the help of consulting, coaching and mentoring. We are excited to begin pilot testing these new service offerings this year.
CRS is developing additional new classroom and online courses, including a robust new program for Sell-a-bration® 2016—Let’s Talk Business, which will be held February 89, 2016 in Orlando, Florida, at the Loews Royal Pacific Hotel.
CRS is working diligently to usher in another successful year by providing our membership with critical support and added value now and for the future.
